"VoIP switch is known by all but only few know the detailed features connected to them which I am going to talk about. How VoIP is connected to the corporate sector and what is the potential of class 4 and class 5 soft switches? These are the kinds of questions I am going to address in this particular article."
There are many reasons involved as to why VoIP softswitch is gaining so much popularity. Its advanced feature set, low management cost and sustained grade QoS are some of the reasons. As the name suggests, it is very different from the conventional one i.e. VoIP based on hardware. vSwitch is the name of the technology, hosted softswitch service, based on Genband/Nextone platform about which I am talking about.
With the advent of VoIP softswitches, the financial and management burden on the company has reduced quite a lot. Many have already asserted and I am repeating that it is a cost-effective solution. This is because of the existence of the services like call services, signalling, call routing etc. all these services are handled by soft switches as mentioned as opposed to the conventional systems. It also controls different Media Gateways over IP link. Still thinking what is this technical term called media gateway? Media Gateways is a single name give to the connectivity of different media streams which further creates end to end call (voice all or data call). In some particular cases, there are interfaces created to have connection with networks like PSTN (traditional telephone network), E1, and STM etc.
There is a lot more potential hidden in the soft switch than we think. It can handle carrier services and wholesale VoIP businesses. Maintaining the call quality, it can make end to end calls over H.323 or SIP network. Such class 4 softswitch functionality is used for making long distance calls. No more barriers exist between you and your family abroad, thanks to such technological advancements. If we talk about the next version, i.e. class 5 soft switch, it is used in telephone exchanges for direct connection with the end user. It can manage multiple communication ways like fax, voice, data and video traffic.
There are different features attached to this system by which you can make PC to phone calls:
General features are:
• Bill management by customers
• Per account, 500 concurrent calls can be handled
• Traffic controlling and re-routing
• Customer support throughout the day
• Full support of H.323 and SIP
• Not much mess with service set up
Routing features are:
• Online call debugging
• ANI routing
• False answer filter
• Least cost routing
• Ms Excel upload and download available
Reporting features:
• CDRs download
• margin report
• real time billing
• ASR, ACD and traffic graphs
• Active calls
Billing features:
• Balance dependent routing
• automatic invoices sent
• budget update
• ASR/ACD dependent routing
There are many reasons involved as to why VoIP softswitch is gaining so much popularity. Its advanced feature set, low management cost and sustained grade QoS are some of the reasons. As the name suggests, it is very different from the conventional one i.e. VoIP based on hardware. vSwitch is the name of the technology, hosted softswitch service, based on Genband/Nextone platform about which I am talking about.
With the advent of VoIP softswitches, the financial and management burden on the company has reduced quite a lot. Many have already asserted and I am repeating that it is a cost-effective solution. This is because of the existence of the services like call services, signalling, call routing etc. all these services are handled by soft switches as mentioned as opposed to the conventional systems. It also controls different Media Gateways over IP link. Still thinking what is this technical term called media gateway? Media Gateways is a single name give to the connectivity of different media streams which further creates end to end call (voice all or data call). In some particular cases, there are interfaces created to have connection with networks like PSTN (traditional telephone network), E1, and STM etc.
There is a lot more potential hidden in the soft switch than we think. It can handle carrier services and wholesale VoIP businesses. Maintaining the call quality, it can make end to end calls over H.323 or SIP network. Such class 4 softswitch functionality is used for making long distance calls. No more barriers exist between you and your family abroad, thanks to such technological advancements. If we talk about the next version, i.e. class 5 soft switch, it is used in telephone exchanges for direct connection with the end user. It can manage multiple communication ways like fax, voice, data and video traffic.
There are different features attached to this system by which you can make PC to phone calls:
General features are:
• Bill management by customers
• Per account, 500 concurrent calls can be handled
• Traffic controlling and re-routing
• Customer support throughout the day
• Full support of H.323 and SIP
• Not much mess with service set up
Routing features are:
• Online call debugging
• ANI routing
• False answer filter
• Least cost routing
• Ms Excel upload and download available
Reporting features:
• CDRs download
• margin report
• real time billing
• ASR, ACD and traffic graphs
• Active calls
Billing features:
• Balance dependent routing
• automatic invoices sent
• budget update
• ASR/ACD dependent routing
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